OUR PROTOCOLS REGARDING INFECTIOUS ILLNESS:
Cancellation Policies Regarding Infectious Illness:
There is no possible way to know if a sniffle means illness or allergy without proper diagnosis from a doctor. Please reschedule your appointment if you have any of the following issues:
We abide by community health mandates, should any be put in place
Your therapist may opt to don a mask during all or part of any session
Clients may opt to wear a face-covering while lying supine (face up), throughout the entirety of the session, or (currently) not at all!
Loss of Taste
Loss of Smell
Skin Rash/Broken Skin
Eye itch or infection
Any other communicable disease or illness
Those who suffer any of the above must be refused service and asked to return when better - no exceptions.
If you know you've been exposed to any contagious illness, please cancel your appointment. You may reschedule your session once risk of contagion has passed.
If cancellation is necessary due to unexpected exposure or illness, please do so as soon as possible. Your pre-payment will be retained for rescheduling or refunded upon request.
If your therapist is suffering any of the above, all clients will be rescheduled until risk of infection has passed - no exceptions.
Should we find that we have been exposed to serious or communicable illness, our facility will close until we know everyone is in good health and functioning well.
We work with immuno-compromised individuals. The safety of all parties is of utmost importance. We apologize for any inconvenience.