MASSAGE & BODY CARE
Body Be Wellness is proud to partner with ABMP and massage therapists country-wide in promoting the Respect Massage : Zero Tolerance initiative.
Those who suffer any of the above must be refused service and asked to return when better - no exceptions.​ If you know you've been exposed to any contagious illness, please cancel your appointment. You may reschedule your session once risk of contagion has passed. If cancellation is necessary due to unexpected exposure or illness, please do so as soon as possible. Your pre-payment will be retained for rescheduling or refunded upon request. If your therapist is suffering any of the above, all clients will be rescheduled until risk of infection has passed - no exceptions. Should we find that we have been exposed to serious or communicable illness, our facility will close until we know everyone is in good health and functioning well. We work with immuno-compromised individuals. The safety of all parties is of utmost importance. We apologize for any inconvenience.
POLICIES
Regarding Infectious Illness
​For insight into what makes for a healthy client-therapist relationship and information regarding your rights and considerations as a client, a wealth of information can be found at #RespectMassage for clients Rude or lewd behavior will not be tolerated. This includes sexual impropriety, harassment of any kind, intolerance of race or gender, or excessive entitlement. Authorities will be contacted if solicitation for illegal activities is alluded to or requested. ​Draping during massage is required by Indiana law. During your session you will be adequately draped at all times - only the area being worked on at any given moment will be exposed, if and when appropriate.​ ​Requests for treatment sans draping will only be considered if the client wears clothing with adequate coverage of the more private areas of the body. Removal of the draping is inappropriate and will result in termination of the session, no exceptions.​​​
​LATE ARRIVALS, CANCELLATIONS, & RESCHEDULING​​​
Late arrivals may have minutes deducted from the time allotted and are responsible to pay for the entirety of the session. For cancellations, please contact us within 24 hours of your scheduled appointment. Notice of cancellation is required to avoid any penalties or fees. Emergencies are always considered. If a message is received outside of contact hours your cancellation window will be honored. A deposit is required to book online. The full amount of the deposit will be applied to last-minute cancellations and/or no-shows and will not be refunded. Gift certificates will be forfeit, equal to the cost of session; pre-paid minutes will be considered redeemed. ​If your therapist is late for your scheduled session or fails to show for any reason other than inclement weather or emergency, you'll receive full refund of prepay or deposit and an offering of a compensation service will be made.
Our Protocols Regarding
There is no possible way to know if a sniffle means illness or allergy without proper diagnosis from a doctor. Please reschedule your appointment if you have any of the following issues:
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Any other communicable disease or illness
CONTACT & SCHEDULING
Sessions are available by appointment. For your convenience, online booking is available 24/7. Scheduling via text, phone, or email is available during Contact Hours. Contact Hours: · 9:00 AM - 7:00 PM Tuesday - Friday · 9:00 AM - 2:00 PM Saturday · Sun - Mon - N/A Communications received outside of Contact Hours will be answered the following day of operation. Messaging through social media channels is currently unavailable. Body Be Wellness 2701 Beech St, Ste F Valparaiso, IN 46383 massage@body-be-wellness.com 219.895.0676
​In case of inclement weather, rescheduling may be necessary on either part. We will be closed if travel restrictions have been put in place. We will contact all clients affected if and when affected. Check In.Gov's County Travel Status for advisories.
​We abide by community health mandates, should any be put in place. ​Though not mandated, your therapist may opt to don a mask during all or part of any session ​Clients may opt to wear a face-covering while lying supine (face up), throughout the entirety of the session, or (currently) not at all!
Fever
Sore Throat
Coughing
Sneezing
Runny Nose
Chest Congestion
Pneumonia
Loss of Taste
Loss of Smell
Nausea
Vomiting
Diarrhea
Skin Rash/Broken Skin
Eye itch or infection
Cancellation Policies Regarding
First-time clients: please arrive early to complete necessary intake and get acquainted with your therapist. Once you are left alone in the treatment room, you may undress to your discretion and situate yourself under the top sheet and/or blanket provided on the table. Please be comfortable. · ​​​If you've booked a 'Just the Stretches' session, please wear comfortable clothing with a stretchy fit or something you might usually wear to work out. Yoga attire is perfect. · ​If you've scheduled a 'Compression Session' a comfortable pair of pajamas would be totally acceptable for wear as this service can be enjoyed fully clothed. Massage is recommended at least once a month - once a week is not uncommon for some. Nobody knows what you need better than you do. Massage should be performed when you feel it's needed. ​However... ​It is recommended that a 48-hour grace period be visited between services when moderate to deep pressure has been administered, so as not to tax the nervous system. Please allow for 24 hours between light Swedish or relaxation massage. Adequate time between sessions is necessary for adjustment, healing, and restoration. · ​For troublesome issues, depending on your condition and desired therapeutic effect, we may recommend a series of treatments and can provide a schedule to fit those needs. ​· We cannot give you a medical diagnosis for any ailment you might be suffering. We can refer you to a health-care professional or specialist, on request. · Massage is not meant to be utilized as substitution for doctor's care. It should always be used to bring calm relaxation, help balance homeostasis, or enhance medical treatment as a complementary therapy. · ​You do not need to be in pain or suffering angst as a reason to seek massage therapy. Requesting massage for the sake of enjoyment is encouraged and perfectly acceptable. ​​​